
FREQUENTLY ASKED QUESTIONS
Do you have insurance?
Peace of mind is part of the package. MDL Car Care is fully covered by comprehensive Public Liability and Accidental Damage insurance. From the moment you hand over the keys to the moment you drive away, your investment is protected by specialist detailing insurance.
Where is the work carried out?
All detailing is performed at our dedicated, professional studio. To ensure the highest quality finish—especially for coatings—we work in a climate-controlled environment away from wind, rain, and dust. Your vehicle is stored in a fully secure garage monitored by 24/7 CCTV, so you can rest easy knowing it is safe and sound.
How can I book an appointment?
We try to make the process as seamless as possible. You can reach out via WhatsApp, Facebook, or Instagram to discuss your needs. Alternatively, feel free to call us directly for a consultation.
Note: Due to the intensive nature of our work, if we don't pick up, please leave a message and we will get back to you as soon as the polishers are turned off!
Are ceramic coatings really worth the investment?
In short: Yes. While traditional waxes look great for weeks, Ceramic Coatings offer years of protection. Aside from Paint Protection Film (PPF), a ceramic coating is the ultimate shield for your car. It provides:
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Extreme Hydrophobics: Watch water and dirt slide right off.
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Self-Cleaning Properties: Makes your weekly wash significantly faster and easier.
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Chemical Resistance: Protection against bird droppings, road salt, and harsh UV rays.
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Mirror-Like Clarity: A permanent deep-gloss finish that wax simply can't match.
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What is the difference between a detailer and a valeter?
It’s the difference between a "quick wash" and a restoration. A valeter focuses on a clean surface; a detailer focuses on perfection. Through specialised chemistry, advanced machine polishing, and surgical attention to detail, we don't just "clean" cars—we correct the paintwork, decontaminate every surface, and use professional-grade equipment to restore your vehicle to a standard that often exceeds how it looked on the showroom floor.

